Introduction
CredlySolutions (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy governs the way we collect, store, process, and share information when you access or use our platform, including cryptocurrency trading, account management, staking, DeFi services, and related financial offerings. By using our platform, you agree to the practices outlined in this policy. We encourage you to read this Privacy Policy carefully and contact us if you have any questions.
Information We Collect
In order to provide our services, we collect information you provide directly to us, such as when creating an account, performing transactions, or contacting support. This may include your name, email address, phone number, date of birth, identity verification documents, and payment or banking information. Additionally, we automatically collect data regarding your usage of the platform, including login times, IP addresses, device types, browser information, and interaction history. Cookies, analytics, and similar technologies are used to improve user experience, monitor activity, and optimize platform performance.
How We Use Your Information
The information we collect is used to provide, maintain, and enhance the functionality and security of our platform. This includes account management, transaction processing, identity verification, regulatory compliance, and fraud prevention. We may also use your information to communicate updates about our services, promotions, or security notifications. Data may be analyzed to improve performance, detect and prevent unauthorized access, and enhance the overall user experience. Your information is never sold to third parties, and we limit sharing to trusted service providers and regulatory authorities when legally required.
Sharing and Disclosure
CredlySolutions may disclose your information to third-party service providers who assist with operational needs, such as payment processing, customer support, and platform analytics. We also share information with regulators, law enforcement, or other authorities as required by law or to protect against fraud, security breaches, or other illegal activity. All third parties with whom we share your information are contractually obligated to maintain confidentiality and implement strict security measures.
Data Security
We employ advanced security measures, including encryption, secure servers, multi-factor authentication, and regular audits, to protect your personal data from unauthorized access, alteration, or destruction. Despite our rigorous security practices, no online platform can guarantee absolute protection. Users are responsible for maintaining the confidentiality of their login credentials and should report any suspicious activity to our support team immediately.
Your Rights
Depending on your jurisdiction, you may have legal rights regarding your personal information, including the right to access, correct, or delete data, as well as the right to object to or restrict certain processing activities. You may exercise these rights by contacting our support team at support@credlysolutions.com. We aim to respond to all requests promptly and in compliance with applicable laws.
Cookies and Analytics
We use cookies, web beacons, and analytics technologies to enhance your experience, understand platform usage, and monitor trends. Cookies help maintain login sessions, store preferences, and optimize performance. You may disable cookies in your browser settings; however, some features of the platform may become unavailable or limited as a result.
International Transfers
CredlySolutions may transfer your personal information across borders in order to provide services, comply with legal obligations, or engage trusted service providers. In such cases, we ensure that transfers comply with relevant privacy laws and regulations, implementing safeguards to protect your data.
Retention of Information
We retain your personal information for as long as necessary to provide our services, comply with regulatory obligations, resolve disputes, enforce agreements, or maintain security. Information that is no longer needed is securely deleted or anonymized.
Changes to This Privacy Policy
CredlySolutions may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or platform functionality. Users are encouraged to review this page periodically. Continued use of the platform after updates constitutes acceptance of the revised policy. Notifications may be provided through the platform or via email regarding significant changes.
Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our support team at:
support@credlysolutions.com